Common questions about Cuelora and how it fits into your venue's accessibility workflow.
Does Cuelora require patrons to download an app?
No. Audience members simply open any web browser on their phone or tablet and connect to the local network. There is no app store download, no account creation, and no setup required for patrons — reducing friction at exactly the moment it matters most.
What types of live audience captioning does Cuelora support?
Cuelora supports every major delivery mode from a single system: personal captions on patron phones and tablets (closed captioning), captions on a shared smart TV or screen visible to the whole house (open captioning), and scrolling LED surtitle output via HDMI display or direct serial/USB connection. Most systems lock you into one mode — Cuelora handles all three.
Do I need to buy dedicated caption receiver hardware?
No. Cuelora eliminates the need for proprietary handheld receivers — no devices to purchase, store, charge, or replace. Patrons use the phones and tablets they already carry, and your team runs the system from a standard laptop and wireless router.
How is Cuelora different from GalaPro, I-Caption, or other theater captioning systems?
GalaPro requires a patron app download and an ongoing software fee. I-Caption relies on dedicated infrared receiver hardware that must be purchased, charged, and managed. Cuelora requires none of these things — patrons connect via any browser, no hardware fleet is needed, and you pay once for a perpetual license with no subscription. It's designed specifically for organizations that need professional captioning without a heavy operational footprint.
Does Cuelora require an internet connection during performances?
No. Cuelora runs entirely on your venue's local Wi-Fi network. No internet connection is needed during a performance, and no caption data ever leaves your building. This also means performance reliability isn't dependent on your internet provider.
What types of venues and productions is Cuelora best suited for?
Cuelora is especially well suited to regional theaters, community theaters, touring companies, black box venues, schools and universities, arts centers, lecture halls, churches, and pop-up or temporary productions. Essentially any organization that needs accessible captioning without requiring a large technical team or significant capital equipment budget.
How much does Cuelora cost, and are there ongoing fees?
Cuelora Core is $895 and Cuelora Pro is $3,500. Both are one-time purchases with perpetual licenses. There is no subscription and no per-performance fee. Ongoing updates after the first year are available for $400 per year if desired.
Why is Pro priced so much higher than Core?
Pro is not a cosmetic upgrade. It adds script auto-import, automation, Script Follow voice auto-advance, multilingual delivery, rehearsal prompting, and LED output support. It is intended for venues that need to reduce operator workload and support more demanding production workflows.
Does Core still provide real value at the lower price?
Yes. Core is a complete captioning solution for venues that want manual live delivery without app friction, specialized hardware, or recurring fees. It is designed to be a practical entry point, not a stripped-down teaser.
Can Cuelora be used for touring or temporary productions?
Yes. Because Cuelora runs on a single laptop with a wireless router, it is fully portable. A touring company or pop-up production can bring the entire captioning system in a bag — no venue-installed infrastructure required. This makes professional-grade captioning practical even in temporary spaces and non-traditional venues.
Does Cuelora support multilingual captions?
Yes. When you import a script, Cuelora automatically translates all dialogue into your enabled languages (English, Spanish, French, and more) in the background. Translations are baked into the show file before opening night — no internet connection needed during the performance. Patrons can tap a globe icon on their device to switch languages at any time, mid-show.
What is Script Follow and how does it work?
Script Follow is a hands-free auto-advance mode. Using your device's microphone, Cuelora listens to the live dialogue on stage and automatically advances captions in sync with the actors. The operator can still override manually at any time. Script Follow uses the Web Speech API — no cloud speech service or API key is required.
What is Rehearsal Prompter Mode?
Rehearsal Prompter Mode turns Cuelora into a rolling script prompter. Instead of showing captions one block at a time, it displays three zones — PAST lines above, the current NOW line highlighted in the center, and NEXT lines below — so actors and directors can use the same system for both rehearsals and performances.
How do I import my script into Cuelora?
Cuelora accepts PDF and Word (.docx) script files. The auto-import parser reads your script, identifies speakers, dialogue, and stage directions, and builds a structured cue list automatically. No manual data entry required. You can also review and adjust the title card, writer, and director fields after import from the House Manager dashboard.
